The Watch Savvy

Use the search bar or advanced filters on our Shop page to locate your desired watch by brand, model, or reference number. Search results can also be sorted by newest arrivals, popularity, or price.

Yes. Registered users can add watches to their Wishlist, save searches, and receive alerts when similar pieces are added to our catalog.

Reference numbers uniquely identify models and configurations, making them useful for authentication and servicing.

All watches are owned and sold directly by The Watch Savvy. Simply click “Buy Now” to complete checkout or “Contact Us” for personal assistance. Once payment is confirmed, your order will be shipped promptly.

You may checkout as a guest, but creating an account allows you to track your order, view past purchases, and receive after‑sales support.

Pricing reflects brand market value, rarity, condition, completeness, and servicing. Prices include inspection, authentication, packaging, and insurance, but exclude any destination import duties.

Your contract is always with The Watch Savvy Limited, a registered Hong Kong‑based retailer.

We accept bank transfer, Visa, Mastercard, American Express, PayPal, and Wise. Available options are displayed at checkout.

All payments are processed via PCI‑certified and SSL‑encrypted gateways. Your data and transactions remain fully secure.

For orders above USD 10 000, you may request a split payment (up to two cards or one transfer + card combo). Please contact our support before checkout.

Yes. Every watch passes a full in‑house verification covering serial number, movement, and manufacturer specs. Each comes with a Watch Savvy Certificate of Authenticity and a 12‑month warranty.

Yes. Our certified watchmakers clean, test, and service all watches so they run accurately and arrive in excellent condition.

A watch is authentic when all major components are original manufacturer parts or genuine replacements consistent with the brand’s specification. Any replacements are clearly disclosed.

Yes. We ship worldwide from Hong Kong using insured couriers (DHL, FedEx, SF Express Premier). All packages are covered up to their full value.

• Hong Kong: 1–2 business days
• Asia‑Pacific: 3–5 business days
• Europe / North America: 5–7 business days

Domestic shipping within Hong Kong is free. International shipping costs depend on destination and insurance value; fees are shown at checkout.

Customers are responsible for any applicable import duties or VAT charged by their country’s customs office.

Yes. All shipments are fully insured until they reach you.

You have a 7‑day inspection period after delivery. Watches must be returned unworn and complete with all accessories for a full refund.

Customers cover return shipping and insurance costs unless the return is due to our error.

Email returns@thewatchsavvy.com with your order number and reason for return. We’ll review your request and provide return instructions.

Yes. Each timepiece comes with a 12‑month limited warranty covering mechanical defects not resulting from misuse or third‑party repair.

If the original manufacturer’s warranty is active, it remains valid. Otherwise, our in‑house warranty applies.

Contact service@thewatchsavvy.com with your order details and issue description. Our technicians will assist you.

We deliver to over 100 countries. If your country isn’t shown at checkout, please contact us for assistance.

Import taxes and customs duties vary. These fees are collected by the courier or customs authority upon arrival and are payable by the buyer.

Yes. Every watch is declared at its full value for both customs compliance and insurance protection.

We own every item, authenticate it in‑house, and reject any suspicious or counterfeit pieces. Serial numbers are checked against global stolen‑watch databases.

Yes. Each purchase includes a printed and digital The Watch Savvy Certificate of Authenticity detailing brand, model, serial number, and year.